All products
FRAME
The SOP & training engine
Generally AvailableIncluded in Pro ($399/mo)
FRAME captures your best tech's knowledge and makes it available to every employee. SOPs, playbooks, troubleshooting guides, and an AI chatbot that answers questions using your actual procedures. New hires ramp faster. Experienced techs have a reference when they hit something unusual.
Key features
- SOP library with versioning and approval workflow
- AI-powered employee chatbot — answers questions from your actual procedures
- Searchable knowledge base accessible from any device in the field
- Troubleshooting decision trees for common issues
- Training progress tracking per employee
- Procedure templates for installs, service calls, inspections, and commissioning
- Automatic SOP suggestions based on real callbacks and diagnostic patterns
Connected intelligence
FRAME makes every other product more effective. VEGA references SOPs when generating recommendations. CHECK uses procedure checklists for inspections. New techs using CLOSE for estimates can pull up the relevant SOP for guidance on pricing and scope.
See FRAME in action
Join the waitlist and be first in line when AEVUM opens to new contractors.